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OVERVIEW | Interactive Voice Response (IVR)

OVERVIEW | Interactive Voice Response (IVR)
by coreREADINESS

This short course provides an overview of Interactive Voice Response (IVR) technology including: what IVR is, how it is utilized in pharmacies, and how it impacts the patient experience.

interactive voice response, IVR, voice recording, robotic technology, robot voice, automated answering service, automated calls, automated pharmacy calls

{{ course_length }} minutes
July 9, 2019
Introductory
Activity Version: v1.0