Complete this activity by watching the video and reviewing the slideshow. Once both are completed, your certificate will be issued automatically. Click "Start Activity" to begin.
PROFESSIONALISM | Phone Etiquette for Pharmacy Professionals by coreREADINESS
This activity provides an overview of basic phone etiquette and skills to prepare pharmacy students and pharmacy technicians to work in a pharmacy. Course content covers communication basics, the importance of basic phone skills, and how phone etiquette affects health outcomes.
Phone Etiquette for Pharmacy Students Estimated Effort
Learning Objectives | Phone Etiquette 1 minute Phone Etiquette Video 9 minutes Phone Etiquette Overview 5 minutes Quiz 4 questions
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