Interactive Voice Response (IVR) | An Overview

Interactive Voice Response (IVR) | An Overview

This short course provides an overview of Interactive Voice Response (IVR) technology including: what IVR is, how it is utilized in pharmacies, and how it impacts the patient experience.

interactive voice response, IVR, voice recording, robotic technology, robot voice, automated answering service, automated calls, automated pharmacy calls

{{ course_length }} minutes
May 23, 2019
Introductory
Course Version: v1.0
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