Phone Etiquette for Pharmacy Professionals

Phone Etiquette for Pharmacy Professionals

This short course provides an overview of basic phone etiquette and skills to prepare pharmacy students, pharmacy technicians and pharmacists to work in a pharmacy. Course content covers: communication basics, the importance of basic phone skills, and how phone etiquette affects health outcomes.

phone etiquette, phone call, communication, interpersonal skills, professional skills, proper, fone, pharmacy phone, talking, communication skills, etiquette, manners, counseling tips, patient interaction, health outcomes

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April 10, 2018
Introductory
Course Version: v1.0
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